The protection of personal information is important to Coogee Beach Volleyball Association (CBVA). CBVA is committed to respecting the right to privacy and the protection of personal information.
- COLLECTION OF INFORMATION
When information is collected Information will be collected from a person when they:
• Become a member of a club and/or association which is a member of CBVA or an affiliated body of CBVA
• Are selected and/or nominated for representation in an Australian or other representative volleyball team
• Are elected/appointed to the Board or a committee/commission of CBVA
• Subscribe to any publications of CBVA
• Subscribe to the CBVA email newsletter
• Voluntarily provide their details in order to receive information from CBVA.
• Participate in a CBVA program or activity (when they need not be a member of CBVA or an affiliated body of CBVA) including but not limited to mini volley, schools cup, beach tour events.
• Members of CBVA commissions or a commission of affiliated body of CBVA (such as the coaches commission, referees commission etc).
What information is collected
Generally, the information collected by CBVA about a particular person may include:
• a person’s name
• email and/or postal address
• date of birth
• playing club
• school person attends (where relevant)
• credit card details
• communication history with CBVA
• transactional information in respect of the use of CBVA services
• volleyball specific qualifications 2
• roles performed at previous volleyball events and/or programs.
CBVA may disclose personal information in certain circumstances. For example:
• when required by law
• to an enforcement body when reasonably necessary
• to lessen or prevent a threat to an individual or public health or safety.
CBVA will, before or at the time of collection, take reasonable steps to ensure that persons are aware of:
• the purpose for which the information is collected
• the organisations or types of organisations to which CBVA usually discloses information of that kind.
As well as collecting information directly, there may be occasions when CBVA will collect information from third parties. For example, from Member States or State Affiliates.
2. USING AND DISCLOSING PERSONAL INFORMATION
All personal information collected by CBVA is only available to those authorised individuals who need to handle that information for the purpose of its collection. In some circumstances, personal information may also be disclosed outside CBVA (ie. to uniform suppliers, sponsors, medical providers, those organisations required by law, mailing houses and other service providers, to CBVA’s Member States and State Affiliates and other third parties) and outside Australia.
In such circumstances, CBVA will require such parties to keep the information confidential and not to use the information other than the purpose for which it is disclosed to them.
We will assume consent to use non-sensitive information to provide better services and for direct marketing purposes (this may include receiving up-to-date information about events, news and sponsors’ products/services/offers etc). CBVA will also assume consent to disclose personal information to service providers (such as a mailing house) to assist with this process.
If a person has an outstanding debt for more than six months to CBVA, the amount of that debt and the name of the indebted person may be placed on a register maintained by CBVA and distributed to Member States. If a person listed on that register applies for membership of a different Member State, the circumstances of and reason for that debt may be disclosed by one Member State/Organisation to another.
Every person whose data is collected by CBVA will have the option to refuse e-mail or posted offers from CBVA by notifying the CBVA Privacy Officer (details below).
3. KEEPING PERSONAL INFORMATION ACCURATE AND UP-TO-DATE
CBVA will take all reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. Personal information can be corrected, completed or updated by contacting the CBVA Privacy Officer.
PROTECTING PERSONAL INFORMATION
CBVA stores information in different ways, including by paper and in electronic form. The security of personal information is important to CBVA and reasonable steps to protect it from misuse, loss, unauthorised access, modification or disclosure will be taken.
Some of the security measures CBVA uses include:
• Confidentiality requirements of our employees and service providers
• Security measures for system access
• Security measures on the CBVA website www.cbva.org.au
Websites linked to the CBVA website, www.cbva.org.au, are not subject to CBVA’s privacy standards, policies or procedures. These individual websites would need to be contacted or reviewed directly to determine their privacy standards, policies and procedures.
ACCESS & CORRECTION
Access to an individual’s own personal information held by CBVA is permitted, except as otherwise provided under law. If an individual wishes to access information held by CBVA, they should make a request in writing to the CBVA Privacy Officer. Note that in the interest of protecting the privacy of all our members and customers, CBVA must properly identify the individual and as such, CBVA may telephone the person or require current name and address and a form of identification (such as a driver’s licence or passport) before access to information is provided. CBVA will assume, unless told otherwise, that a request relates to current records. This will include the personal information which is held on database and files. Generally, a request for information from current records will not attract a charge.
For legal and administrative reasons, CBVA may also store records containing personal information in its archives. A person may seek access to such records, but may be charged a fee for access.
4. SENSITIVE INFORMATION
REMOVAL FROM MARKETING DATABASES
Any person who does not want to receive e-mail or posted offers and/or wishes to be deleted from CBVA lists, should put this request in writing and forward it to the CBVA Privacy Officer at the address below.
Coogee Beach Volleyball Association
Coogee Beach NSW 2034
RESOLVING PRIVACY ISSUES AND COMPLAINTS
Any issues or complaints in relation to the collection, use, disclosure, quality, security and access of your personal information, may be made to the CBVA Privacy Officer, who may be contacted at the address above.
For further information on CBVA’s management of personal information, please contact the CBVA Privacy Officer. Further information on privacy generally can be found at www.privacy.gov.au or via the Privacy Officer hotline on 1300 363 992.
Coogee Beach Volleyball Association 03 October 2019
5. PRIVACY COLLECTION STATEMENT
As included in the CBVA Membership form.
Privacy: I understand that the information I have provided overleaf is necessary for the objects of CBVA. I acknowledge and agree that the information may be disclosed by my State Affiliate to the Member State and CBVA and will only be used for the objects of CBVA, CBVA general business and to provide me with membership services. I understand that I will be able to access my information through CBVA. If the information is not provided my membership application may be rejected. I acknowledge that CBVA may also use my personal information for the purposes of providing me with promotional material from CBVA sponsors or third parties. I may advise CBVA if I do not wish to receive from CBVA any CBVA sponsors or third party’s promotional material.